workflow failed
Status: Open · Asked by Ryan Muniak on · 0 views
Hey team,
One of my workflows failed today and the error looks like it's on your
side, not mine. Wanted to flag it.
Details:
- Step: Google Sheets > Lookup Spreadsheet Rows V3
- Connection: proudfoot fb
- Status code: 500
The error returned was a MongoDB connection failure:
localhost:27017: [Errno 111] Connection refused (configured timeouts:
socketTimeoutMS: 20000.0ms, connectTimeoutMS: 20000.0ms), Timeout: 5.0s
That's your backend unable to reach its own database, so I don't think
there's anything I can change on my end. My sheet, connection and
credentials were all unchanged and the same workflow had been running
fine.
A few questions:
1. Was there an outage around this time?
2. Is there anything I should change to make the step more resilient to this?
3. Do failed tasks like this retry automatically, or do I need to re-run
them manually?
This one runs daily for a client, so a failed day means a missed post.
Any guidance would help.
Thanks,
Ryan
Hello,
We have forwarded this concern to our technical team. We will get back to you once we receive an update from them.