Workflow not capturing new response - BigCommerce New Order

[ec_206]

Your Workflow URL

https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZiMDYzMDA0MzU1MjZlNTUzMDUxMzUi_pc

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I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

For some reason our BigCommerce > Monday.com automation isn't receiving new order response from BigCommerce when re-capturing on the first step. The automation itself is running as order data is flowing into Monday.com. I've submitted several test orders and it's stuck on G.

 

[Preeti Paryani]

Hello @ec_206,

Could you please attempt to set up a new workflow to capture the orders from BigCommerce? If the order is successfully captured, you can copy and paste the subsequent steps from your current workflow, ensuring that you save them in the correct sequence.

P.S. Please create the workflow from scratch instead of cloning it.