Workflow task fails if user account exists

[twshouston]

I am doing new user account onboarding but occasionally the accounts exist in the billing portal from a previously purchased service. As a result the script will fail because the user exists.
Is there a way to bypass or check if the user exists (yes - skip) no - (create account)

I tried in QBO, Also Calendar hero .. different service types but same issue for me.
Essentially, the api requests to create account but if the account already exists then it will throw up an error.
Would be nice to just skip the step for those particular errors.

 

[Pabblymember11]

Hey @twshouston

Could you please elaborate on your query in detail. Also, the workflow and the action step of API in which you are facing such a problem.

Thanks!!

 

[twshouston]

I found the answer and it was confirmed by the support team.

The Pabbly connect "ROUTER" function would be able to handle this type of request.

*** note to the support team; It might be worth adding the language ( Conditional Logic ) in the description for tech heads like me.