Workflows Disabled

[Boskak Bruce]

Hey team,

I received an email notifying me that "the workflow "Upgrade Partner to GC Access" has been paused due to the unusual high consumption of tasks. This usually happens when your workflow is not properly optimized and consumes a much higher volume of tasks."

The workflow is triggered every time a tag is added in Active Campaign. Obviously, that can be hundreds of times an hour. I then have a filter that only continues with the workflow if a specific tag is added.

Is there a better way to optimize this trigger?
Is there something I'm missing?

Thanks

Bruce

 

[ArshilAhmad]

Hi @Boskak Bruce,

The issue appears to be related to a high number of free task consumption. Please read Case 2 in the documentation attached below to understand the exact reason for this issue.

Workflow Edit Log (workflow disabled due to)

👉 Case 1: Workflow disabled due to tasks fully consumed. The error arises when all the tasks assigned to your Pabbly Connect account have been utilized, leaving no remaining tasks for workflow execution. As a consequence, the affected workflows are automatically disabled until more tasks are...

forum.pabbly.com

 

[Boskak Bruce]

Thanks Arshil.
Yes, that's what the email said.

However, as my business is small at the moment (only 9000 people in ActiveCampaign), that shouldn't cause an issue. We're expanding quickly and this will get worse.

Am I programming my automation in the most optimized way? Or is there a better way to accomplish what I'm trying to accomplish?

Thanks

Bruce

​

 

[ArshilAhmad]

You have setup your workflow in the most efficient manner. Please allow me some time to look into a possible workaround for this issue. We will get back to you shortly.

 

[Boskak Bruce]

Thanks. I look forward to hearing from you.

 

[ArshilAhmad]

I had a discussion with my team, and they informed me that the only solution to this is for you to upgrade your existing plan, which will increase your task limit, including both allotted and free tasks.