Zoho mail is not working

Status: Closed · Asked by utpal KC on · 0 views

utpal KC — Question ·
Hi,

Zoho mail is not working. 

It is showing 'Invalid Ticket' and 'Invalid Input.'

In case you change anything in the flow, then please provide clear explanation with screenshots.

Best Regards,
Utpal
Pabbly Support — Reply ·

Hello Utpal,

Thank you for reaching out.

As we checked the workflow and the ZohoMail connection that you are using, it was created in 2020, due to which the Token may have expired, and ZohoMail cannot recognize the authentication token.

Kindly update the existing connection from Settings-> Connections or create a new connection and then try.

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Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

utpal KC — Reply ·

Hi Adeel,

Thanks for your quick response.

As per your suggestion I have created a new connection, but the problem persists.

Note that existing workflows with Zoho mails are working fine with the old connection. Some of them are even created recently.

Please do the needful at your earliest.

Best Regards,

Utpal

Pabbly Support — Reply ·

Hello Utpal,

May I know the name of the connection and have you updated the same connection in all the ZohoMail actions in the workflow?

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

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