Message sent by contact is displayed twice in inbox.

[santhoshchak]

Grant Account Access for Support

1. I authorize the Pabbly Support Team to access my account for troubleshooting purposes.
2. I don't authorize the Pabbly Support Team to access my account for troubleshooting purposes.

WhatsApp Number

+19052887165

Email Address

[email protected]

Hi

Whenever contact send us message in Whatsapp we receive the message but is displayed twice in inbox. Is there any setting missing or how to fix the same.

Thanks
Santhosh

 

[Preeti Paryani]

Hello @santhoshchak,

This issue usually occurs when the webhook used for the manual token connect type has been added under multiple apps. Kindly remove the webhook from one of the apps, and the issue should get resolved.