Dinesh
Member
we created a Education Product for which we are billing monthly in auto mode
Now my 1st Question?
one of our customer subscribed/paid to our product on 11th Apr 2023, but he want's start his program only on 1st May , so in this case what should we do as per the billing cycle he will be charged on 11th May 2023 , can we change the billing cycle accordingly, even if we change his billing cycle to 1st May, he should be charged on 1st june only, am i right? or is it going to charge again on1st May itself.
2nd Question?
one of our customer subscribed, his billing date was 5th April , next billing date was 5th May, now he wants to pause his subscription for 2 months, if we pause his subscription will that effect auto pay mode.
3rd Question ?
we are using Razor pay gateway, if we make any changes in pabbly does that reflect on razor pay also, i am asking this question because earlier few months before i made change in pabbly, with that auto debit failed and finally subscriber did it manually. slowly subscribers dropped as they have to do it manually every month.
Now my 1st Question?
one of our customer subscribed/paid to our product on 11th Apr 2023, but he want's start his program only on 1st May , so in this case what should we do as per the billing cycle he will be charged on 11th May 2023 , can we change the billing cycle accordingly, even if we change his billing cycle to 1st May, he should be charged on 1st june only, am i right? or is it going to charge again on1st May itself.
2nd Question?
one of our customer subscribed, his billing date was 5th April , next billing date was 5th May, now he wants to pause his subscription for 2 months, if we pause his subscription will that effect auto pay mode.
3rd Question ?
we are using Razor pay gateway, if we make any changes in pabbly does that reflect on razor pay also, i am asking this question because earlier few months before i made change in pabbly, with that auto debit failed and finally subscriber did it manually. slowly subscribers dropped as they have to do it manually every month.
