The workflow is re-executed again and again

Status: Closed · Asked by Damsun Marketing on · 0 views

Damsun Marketing — Question ·
my campaign is off but the webhook is still being triggered and the old payloads are coming again and again. a single payload from last month is still being sent why is this that happening, that one is created like 90 times.
Pabbly Support — Reply ·

Hi,

Thank you for your patience.

We’d like to inform you that we have recently identified an issue with Facebook Lead Ads due to updates made to their API. Our technical team is currently working on the necessary changes to ensure the integration works correctly.

We kindly request you to allow us some time while our team works on this. Once the issue is resolved, we’ll let you know. In the meantime, we recommend disabling the workflows.

The duplicate lead issue you’re experiencing should be resolved once the Facebook Lead Ads integration is fixed.

We appreciate your understanding and patience.

Thanks and Regards,
Preeti Paryani
Customer Success Associate,
Pabbly.com
Pabbly Support — Reply ·

Hi,

We’d like to update you that the issue with the Facebook Lead Ads integration was fixed on September 22 at around 12:00 PM IST.

The integration should now be working as expected, and the duplicate lead issue should no longer occur.

We apologize for the inconvenience caused and appreciate your patience and understanding while our team worked on the issue.

Thanks and Regards,
Preeti Paryani
Customer Success Associate,
Pabbly.com

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