Unassigned Chats Not Visible To All

[taxajca]

Grant Account Access for Support

1. I authorize the Pabbly Support Team to access my account for troubleshooting purposes.

WhatsApp Number

8802912345

Email Address

[email protected]

Earlier other team members could see the unsassigned chats but now none except me can see the unassigned chats, is there an options you can enable at your end??

 

[Soumya Tripathi]

Hello @taxajca
Could you please provide the email address of the team member who is unable to see the unassigned chats?

 

[taxajca]

[email protected]
but can the unassigned chats be visible to everyone?

 

[Soumya Tripathi]

Hello @taxajca
Yes, the unassigned chats should be visible to the team member. We have forwarded this issue to the technical team, and they’ll provide us with a resolution as soon as possible.

 

[Soumya Tripathi]

Hello @taxajca
The issue has been resolved. We kindly request you to check on your end and confirm if everything is working correctly.