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A small issue regarding WhatsApp message duplication when using Many Contacts app

Ori D

Member
Hello,

I have created a workflow in which customers register using a form. This triggers a WhatsApp message to inform the customers that they have successfully registered. However, sometimes it sends the same message twice. Can you please check on your end for this issue?

Thank you
 

Supreme

Well-known member
Staff member
Hey @Ori D

We request you to please share the workflow URL or at least share the name of the workflow so that we can look into your workflow in which you are having such an issue so that we can help you.
 

Supreme

Well-known member
Staff member
Hey @Ori D

Upon reviewing your Many Contact action step, it's apparent that you've included the plus sign (+) as a prefix in the phone number field. We previously advised against using this prefix in the phone number field.

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