ActiveCampaign: Create or update contact tag optional

[Javier Gobea]

Hi.

Could change "ActiveCampaign: Create or Update Contact" action and put "add tag optional?

Now we always have to select a tag: https://d.pr/i/uNJWLC So I have to create "null" tags.

But sometimes we don't have tag to add or use, and only want to add some info to a custom field.

Could you modify? So we can select "Nothing"

Thanks.

 

[Javier Gobea]

Also, I just create a new tag, and clic "update button" and tag doesn't appear.

I don't have the last tags I created.

 

[Supreme]

Hey @Hormigas

If you do not want to pass the tags while updating the contact you can simply switch on the map button beside the field and can leave the field blank.

Further, we checked over your tags concern and we tried adding the new one and it is appearing in the dropdown. Please check the following recorded video -
https://www.screenpresso.com/=QfPwg
https://www.screenpresso.com/=QfPwg

 

[Javier Gobea]

Hi.

Apply map to tag and leave blank work fine. Thanks.

About "tag refresh" I don't get all my tags: https://d.pr/v/z8Ix17

Maybe it's because I have a lot of tags? (115 is no so much).

Some of then appear now, but not all tags.

Thanks.

 

[Supreme]

Hey @Hormigas

According to the Active Campaign's API documentation users can only access 100 tags through it.

 

[Javier Gobea]

But others systems and integrations have access to all tags: Convertbox, activemember360, Thrivecart, and other "automations tools" Probably there are some way.

 

[Supreme]

Hey @Hormigas

As per the Active campaign's API documentation users can only fetch 100 tags. For better understanding, you can refer to their documentation.

Although you can get all the tags with the help of the "Get Tags" action event individually.