Updating pabbly integration with zoho after adding new fields to unbounce form

[Steve111]

Your Task History ID

IjU3NmQwNTZiMDYzMDA0MzE1MjZjNTUzMSI_3D_pc

Workflow URL: https://connect.pabbly.com/workflow/mapping/IjU3NmQwNTZiMDYzMDA0MzE1MjZjNTUzMSI_3D_pc

Hi there,

We recently added in some new fields into our unbounce form. I've re-captured the webhook response to include the new fields.

I was able to map out all the new fields by using the 'Test Formatter --> Text Parser', but I'm getting the following error message for the email mapping. Please see the following pics showing the mapping and error message. Can you let me know what I am doing wrong?

 

[ArshilAhmad]

Hi @Steve111,

Please follow the steps given in the video shared below to capture the data as a Simple Response (skip to 5:26). After this, you won't have to add text formatters to your workflow, and you can simply map the data as shown in the video.

 

[Steve111]

Hi Arshil,

Thanks for the video!

I had removed all the text formatters and followed the video. The result was a success however I noticed that the fields I added in unbounce and zoho are not showing up on pabbly for me to map the data.

Can you please help with this?

 

[ArshilAhmad]

Please try using 'Zoho CRM: Insert Record' action event to achieve your use case.

 

[Steve111]

This video is about using google sheet to add in the new fields, Do I have to create a google sheet and add in the custom fields that I added to unbounce, in order for the new fields from unbounce to map to zoho (when creating a new lead?)


Is there a way to map those custom fields directly from unbounce to zoho (when creating a new lead).

 

[ArshilAhmad]

No, you just need to use the 'Insert Record' action event instead of the 'Find or Create Lead' action event. The video I shared is just to demonstrate how you can set up the 'Insert Record' action event. Please ignore the trigger step used in that video.

 

[Steve111]

Hi Arshil,

Thank you for the clarification!

I've created an integration linking unbounce to zoho to insert/update record. I sent a test form from unbounce, and mapped out all the fields that we want to be added to a new lead file in zoho. I received an error message.

Can you please help us look into this and see what is the error?

 

[ArshilAhmad]

The issue was related to the email address that you were trying to map. I made some changes to enter the email in its correct format (you can remove the text), which seems to have fixed your issue.

 

[Steve111]

Thank you so much it seems to be working now!! Appreciate your help!