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  1. Preeti Paryani

    Cannot create new plan - page goes blank

    Hey @sven-bo, Our team is looking into it.
  2. Preeti Paryani

    Subscription Billing - Checkout Button not showing up - System partial offline

    Hey @Michael RBD, Thanks for adding the update that the issue has been resolved.
  3. Preeti Paryani

    Stopping the chat bot

    Hi @victor_lock, Thank you for your message. Currently, changing the chat status automatically from the WhatsApp Business app (to stop the bot) is not possible. There is no direct option within the WhatsApp app to pause or disable the chatbot without using Pabbly Chatflow intervention. To...
  4. Preeti Paryani

    Get WhatsApp history chat on pabbly

    Hello @mnsolutions, Thank you for reaching out. Could you please confirm the email address under which you have added and connected this WhatsApp number in Pabbly Chatflow? Once we have that, we will check the configuration from our end and assist you accordingly regarding the chat history...
  5. Preeti Paryani

    Error: OpenAI request failed: 429 You exceeded your current quota, please check your plan and billing details.

    Yes, it should.
  6. Preeti Paryani

    Error: OpenAI request failed: 429 You exceeded your current quota, please check your plan and billing details.

    Hello @urbanmop, Thank you for sharing the error message. The error “429 You exceeded your current quota” indicates that the OpenAI API key used to create your AI Assistant has exceeded its usage limit as per your current OpenAI plan. This is not related to WhatsApp Business API directly, but...
  7. Preeti Paryani

    Placeholders on thank you page stopped working

    Hey @sven-bo, Glad to be of help. As your issue has been resolved, we’d appreciate it if you could share quick feedback on the support received: https://forms.gle/GAjS4wdPYKuhnEYV9 Thank you for your time. PS: We are closing this thread as the issue is resolved. Please feel free to reach...
  8. Preeti Paryani

    Placeholders on thank you page stopped working

    Hey @sven-bo, This issue has been resolved. Please check the same at your end and let us know if everything is looking fine at your end.
  9. Preeti Paryani

    Placeholders on thank you page stopped working

    Hey @sven-bo, Currently, we do not have any updates on this. We have followed up with our team. Once we hear back anything, we will get back to you.
  10. Preeti Paryani

    Placeholders on thank you page stopped working

    We will keep you posted with the updates.
  11. Preeti Paryani

    Placeholders on thank you page stopped working

    Hey Sven, Thanks for reporting the issue. We have escalated this to our team for further review. Please allow us some time, and we will be back with an update as soon as we have one.
  12. Preeti Paryani

    Message is not sending

    Hi @IIEC, Thank you for reaching out. To help us review this and assist you further, could you please share the following details: The email address associated with your Chatflow account The WhatsApp phone number using which the broadcast message is being sent Once we have these details, we...
  13. Preeti Paryani

    URGENT: can't create new subscriptions

    Hey @rodrigo, Thank you for sharing the details. We have escalated this issue to our team for further review. As soon as we receive an update, we will inform you accordingly. Additionally, our team has contacted you via email with ticket ID #40355. Please check your inbox and let us know if...
  14. Preeti Paryani

    Monthly Subscription

    Hi @usman, Thanks for reaching out. Upon checking your account, it appears that you have already purchased an additional monthly plan. We also noticed that the workflow “GMB NH Locations-Review Logger” was responsible for consuming the majority of the tasks, as it was configured to run every 1...
  15. Preeti Paryani

    Importing tags in contacts

    Hello @mnsolutions, Thank you for reaching out. To help us check this further, could you please confirm the email address associated with your Pabbly Chatflow account? Additionally, kindly share the CSV file you are using for the import so we can review the format. Also, please make sure that...
  16. Preeti Paryani

    Affiliate Request

    Hello Mauricio, Hello @j4xj422y, Thank you for your detailed message and for sharing your LinkedIn profile. We have reviewed the Instagram and LinkedIn accounts you provided. At this time, we are unable to reconsider the application for the following reasons: The Instagram account appears to...
  17. Preeti Paryani

    Facebook New Comment & Message Triggers not firing / working

    Hey @marketingagencysingapore, Could you please try setting up the workflow once in the Classic UI and let us know if that helps resolve the issue?
  18. Preeti Paryani

    Facebook New Comment & Message Triggers not firing / working

    Hey @marketingagencysingapore, Thank you for confirming the access. Could you please confirm the following so we can proceed further: Is the Facebook Page from which you’re trying to capture the comment/message owned by you? Have you connected the Facebook account that is the owner of that...
  19. Preeti Paryani

    Facebook New Comment & Message Triggers not firing / working

    Hey @marketingagencysingapore, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may need to access your Pabbly Connect...
  20. Preeti Paryani

    Unsupported post request Error while adding template

    Hi @i4Investments, Thanks for reaching out and for sharing the details. The error you’re encountering is coming directly from Meta’s Graph API and is related to the Phone Number ID associated with your WhatsApp Business account. In this case, the object ID mentioned in the error refers to the...
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