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Search results

  1. alexco888

    Token is Required Error for my Upsell/Downsell

    Hi. I hope you are great. I am making some tests to my website with the Test Gateway. Everything was working smoothly but then it stopped working. The first step (the normal purchase) before the upsell/downsell funnel is working correctly, on the next step (with my upsell) is when I had this...
  2. alexco888

    Bug related to Stripe in PSB

    Hi! I just saw a bug because one client did not wanted to buy our product vรญa Stripe. They said they saw a message related to Stripe to accept being charged for future payments according to our terms. This might be obviously be perceived as a scam because we are offering a One Time Payment...
  3. alexco888

    Bump Offer Image Issue on PSB

    I have had a recurring issue regarding my bump Offer. It has been automatically enabling the image of it (even if I had been sure that I disabled the image everytime). I am using ads and it is a poor experience to see a random image not related to our product appear contineously even after...
  4. alexco888

    Mistake/error from Pabbly Connect in a workflow with PSB

    Perfect! I think I already fixing doing that :). Thank you very much.
  5. alexco888

    Issues regarding PSB checkout font

    Hi! I hope you are great. I have been experienced different issues regarding the loaded font on the checkout. The countdown is not loaded neither. I just saw that this is not happening on the Pabbly URL: The fonts are not requested/loaded and the UX experience might be poor. How can we fix...
  6. alexco888

    I switched my Stripe Account, will that affect my future payments from a paid subscription customer?

    I want to charge our customer because he already received this product. We already deactivated this Stipe option and created the other one. I am going to activate it again. Can you please confirm if this will allow us to receive our recurring payments in the future? (Consider that we already...
  7. alexco888

    I switched my Stripe Account, will that affect my future payments from a paid subscription customer?

    Hi! I hope you are great!! :) Happy new Year!! Here in Mexico we are still in the 31th December :). I just received my first payment from Pabblu Subscription Billing๐Ÿฅณ. Nevertheless, I realized that it was linked to a Stripe Account in the US and not the Stripe Account that we need to use for...
  8. alexco888

    Mistake/error from Pabbly Connect in a workflow with PSB

    Hi! I hope you are great :) I just received an email about an error regarding execution of a workflow. I don't know why it was triggered since according to my PSB I did not received an order. Can you please explain this to me? Thank you very much for your attention.
  9. alexco888

    Error Code 500 (internal error encountered) in my Workflow with Google Sheets

    Hi! I had an issue regarding a workflow that was working correctly. Can you please explain me what happened and what should I do to avoid any future situation like this one :) ?
  10. alexco888

    Instagram DM and Facebook/Instagram Comments

    Perfect! Thank you very much! I tried to connect my Facebook Pages and made all the processes shown in the shared video but it did not work. I do not have access to my pages on Pabbly Connect. I share a Loom Video to show this situation. What can I do to solve this situation...
  11. alexco888

    Workflow Doubt: PSB + OnlineCourseHost

    Of course. I attach a Loom video: https://www.loom.com/share/e25b46bdf521455596d13af7c7768d38 There are 2 responses B and C Response B was received when I bought that product (in test mode) with the add-on. Then I went to the upsell product and, when I bought it, I received Response C without...
  12. alexco888

    Can we add and OR operator in a work Flow?

    Hi! I hope you are great. I am using this workflow and I would love to know if I can add an "OR" operator for the trigger My idea is the following: If an Ecwid Customer buys a specific product or if somebody buys a specific product through PSB (right now I only have this last trigger) my...
  13. alexco888

    Instagram DM and Facebook/Instagram Comments

    Is there a way with Pabbly Connect to automate communication flows with Instagram DM? So if you receive a DM in you IG account you trigger a communication automatically? On the other hand, would it be possible to do the same with comments made on Facebook/IG ads/posts? So you auto-respond to the...
  14. alexco888

    Workflow Doubt: PSB + OnlineCourseHost

    Hi! I hope you are great. I just created a new Workflow with PSB and OnlineCourseHost. The flow is simple: 1) I sell 1 product (1 course on OnlineCourseHost) 2) There is an add-on available (1 different course on OnlineCourseHost) 3) There is an upsell product (another different course on...
  15. alexco888

    How can I integrate Pabbly Subscription Billing + Webhooks to my Next.js project?

    Hi! I hopy you are great :) I would like to be able to update an allow-list for my Next.js Application with Clerk. I share a code that allows me to do it manually with node.js: I only need to change the identifier and I automatically add that email to my Clerk's allow-list. const axios =...
  16. alexco888

    Pabbly Subscription Billing Webhook is not working correctly with MailerLite

    Hi! I hope you are great. I am experiencing some issues in my workflow: When a successful payment is made on PSB for a specific Plan, the customer's email is added in a specific group on MailerLite. Everything is working on the tests made on Pabbly Connect interface. But when I try to made more...
  17. alexco888

    How to change the language on the Stripe popup (on fields that do not appear on the Blocks section)?

    Hi! I made all the posible changes on the Stripe popup (on the blocks section). But I do not know how to change the words that still appear in English. Can somebody here help me with that? I attach an image (the words: card number, expiration, country + "By providing your card information, you...
  18. alexco888

    How to embed a Popup Checkout Page on a Next.js application (React)

    By the way, I forgot to mention that I needed to create as well in the app directory a new file: global.d.ts with the following code (due to Typescript): // global.d.ts export {}; declare global { interface Window { open_center_popup: (url: string) => void; } }
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